Archived from groups: microsoft.public.windowsxp.device_driver.dev () I have recently installed a software Package for phone and fax answereing. The Agere Win modem is supposed to operate with this software but after some email discussions wiyh the C/A supplier they advise as follows; 'The problem seems to be that Unimodem/5 and the modem are not communicating properly. [ASIDE: Unimodem/5 is Microsoft's Universal Modem Driver for Windows 2000/XP. Modem vendors supply modem drivers (.INF files) that contain information about the modem, how it behaves, commands to send, and results. Unimodem/5 uses this information to figure out how to communicate with the modem.] Unfortunately, the problem lies outside of CallAttendant's control. Maintaining updated Agere Systems PCI-SV92PP Soft Modem software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt Agere Systems PCI-SV92PP Soft Modem drivers can cause system errors, crashes, and cause your computer or hardware to fail. The problem is very likely that the modem.INF file is not correct for the modem you are using. I would recommend locating one of the modems listed on our beta site (and using it instead.' I am using Agere 830 setup and indications are that it supports 'Unimodem 5'. I am unsure as to what I should do to overcome the problem. Archived from groups: microsoft.public.windowsxp.device_driver.dev () Did the modem operate properly before you installed the software package? Since the modem is a win modem, it is software driven. The modem software driver may not be up to snuff for winXP. Some other issues may include how the modem identifies itself to the system. There can be serious conflicts, such as the modem getting installed as a 28.8k modem when it is really a 56k modem. This may be of some help 'Gary' wrote in message news:[email protected]. > I have recently installed a software Package for phone and > fax answereing. The Agere Win modem is supposed to operate > with this software but after some email discussions wiyh > the C/A supplier they advise as follows; > 'The problem seems to be that Unimodem/5 and the modem > are not communicating properly. > [ASIDE: Unimodem/5 is Microsoft's Universal Modem Driver > for Windows 2000/XP. Modem vendors supply modem drivers > (.INF files) that contain information about the modem, how > it behaves, commands to send, and results. Unimodem/5 uses > this information to figure out how to communicate with the > modem.] > Unfortunately, the problem lies outside of > CallAttendant's control. The problem is very likely that > the modem.INF file is not correct for the modem you are > using. I would recommend locating one of the modems listed > on our beta site > (and using > it instead.' > > I am using Agere 830 setup and indications are that it > supports 'Unimodem 5'. > > I am unsure as to what I should do to overcome the problem.
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